Escrow Monkey Privacy Policy
4Simians Inc. (developer of Escrow Monkey) is a business built on trust. You entrust us with sensitive personal, financial and relationship information. We fully appreciate and respect the private nature of this information; we use it with discretion for lawful purposes and take great care to protect it. Here's how.
We Exceed Industry Standards
- We provide you notice of our policies. This is often called disclosure. You’re looking at it. We’ll send you this notice once a year, you can find it on our website and if you have questions contact us at privacy@escrowmonkey.com or by submitting an inquiry on our website.
- We offer you choice about how your personal information is stored and used. If you want to make a change in how we handle your information, let us know. Email us at privacy@escrowmonkey.com and we’ll adjust according to your wishes.
- You can access your information. Want to view, fix or update your information? Send an inquiry to privacy@escrowmonkey.com (but it’s not safe to send private information by email) or log on to our secure website. Checking your account on our website is the best and safest way to alert us of any potential discrepancy.
- We assure you that information you provide us is secure. We use online and financial security technologies that preserve confidential information. When we believe we can enhance the security of your information, we will adopt additional measures appropriate to the dynamic online environment in which we operate.
In addition to these best practices, 4Simians conducts business in accordance with laws and regulations relating to our products and services, including the Financial Services Modernization Act of 1999, a federal law commonly known as the Gramm-Leach-Bliley Act (“GLB”). Under GLB, an individual’s nonpublic personal information (“NPPI”) is afforded certain legal protections. 4Simians abides by and endorses the philosophy underlying these pertinent laws. Abiding by best practices and pertinent laws isn’t an obligation; it’s just plain right.
Anyone wishing to permanently “opt out” portions of the information gathering and sharing process we currently use or may employ in the future is free at any time to contact 4Simians at support@escrowmonkey.com, and we will work to honor your request.
We respect your information
- We only ask for and use information needed for business purposes, and when lawfully permitted or necessary to comply with legal requirements.
- We limit internal access to information to personnel having legitimate business reasons.
- We disclose customers’ information only for appropriate business purposes, when we have permission, when we are obliged by competent authorities or upon consent of the individual customer. For example, we use vendors for credit card processing and registered email, and when a product or service is ordered from our professional services directory providers may need property information; we do so with express permission and solely to satisfy information needed to complete the service/product order.
- To guard against “downstream” or third-party disclosure of your information, we may require that entities such as your financial institution and our business partners be required to demonstrate compliance with applicable laws and regulations and compatibility with this Privacy Policy. If we learn or believe that a third party poses a risk to your information, we may contact you (and, if appropriate, regulators and law-enforcement officials) to express that concern.
The GLB mentioned previously allows sharing of customer information among affiliates, also known as sister companies. Escrow Monkey customers might welcome information and special offers from other Escrow Monkey businesses and we plan to work with these affiliates to develop compelling offers. Aside from these affiliates, we neither sell nor share information gathered during the course of our business, except as authorized.
If you tell us not to share information about you with our affiliates, we will honor your instructions. Please note that if you choose not to hear from us, you will not receive offers about products and services offered by 4Simians and our affiliates that may be of value to you.
We protect your privacy
Applicable privacy laws distinguish between a “consumer” and a “customer.” Here’s how that plays out at 4Simians.
- Consumer privacy. If you are visiting our website because you’re considering our services, then your privacy is protected as a consumer. This means that even if you’re not a full-fledged 4Simians or Escrow Monkey customer, we will not share collected information, except as permitted by law.
- Customer privacy. Customers are consumers who enter into more complex or enduring relationships with us. In addition to consumer protections, our customers can expect secure information storage, and annual privacy notices.
- Past Customer privacy. Even after a Escrow Monkey subscription ends, 4Simians will continue to treat your information as though you actively remain our customer.
Please note that 4Simians will furnish pertinent information where compelled or in order to comply with relevant law, in response to a subpoena, court order and other judicial processes, or as required by competent regulatory authorities.
What You Can Do
Fully shielding your information is a team effort and responsibility. You can:
- protect your Escrow Monkey password and similar login information.
- never send confidential information to us by email.
- use our secure online environment or call a customer service representative to submit confidential information.
- review this policy when we send it annually, or on our website.
Permission Marketing
We send promotional and transactional emails to prospects and customers. But we respect the choices that you make regarding your inbox so you may request that we no longer send you promotional email. Please note that if you choose not to hear from us, you will not receive offers about 4Simians products and services that may be of value to you. If you decide that you no longer wish to receive promotional emails from us, please follow the instructions that are located at the bottom of those e-mail messages to unsubscribe (opt-out).
And finally, regarding updates to this policy
The version of the 4Simians Privacy Policy posted online and related web pages supersedes all previously posted or issued versions of same as of the date specified. 4Simians reserves the right to change this Privacy Policy at any time. Visitors to and users of the Escrow Monkey website are invited to return to the Privacy Policy and related pages periodically to check for revisions. Customers and others having pertinent relationships with 4Simians may also be notified of changes to this policy by additional means including, but not limited to, e-mails, letters and telephone calls.